Kiaan's
Frequently Asked Questions
We offer a variety of payment options to make your shopping experience convenient. You can use popular methods such as credit/debit cards, net banking, and mobile wallets. Additionally, we may provide Cash on Delivery (COD) for eligible orders, allowing you to pay when the product is delivered to your doorstep.
Our website provides multiple shipping options to cater to your preferences. You can choose from standard shipping, express delivery, or other available options. We aim to ensure timely and secure delivery across various locations in India. Shipping details, including estimated delivery times and associated costs, are provided during the checkout process.
After placing an order, you will receive an order confirmation along with a tracking number. Use this tracking number to monitor the status of your order in real-time. You can visit our website and log in to your account to access detailed tracking information or contact our customer support for assistance.
We understand that sometimes returns or exchanges are necessary. Our return policy is designed to be customer-friendly. You can find information about the return process, eligible products, and timelines in our dedicated Returns and Exchanges section. Feel free to reach out to our customer support if you have any specific concerns.
Yes, we value our customers and provide dedicated customer support. If you have any questions, concerns, or require assistance with your order, you can contact our customer support team through the provided channels, such as email, live chat, or phone. Our goal is to ensure a seamless and satisfying shopping experience for all our customers in India.